Hotel Reception

Let's Talk

We're here to help make your stay unforgettable

Reach Out Anytime

Whether you're planning a romantic getaway, organizing a corporate event, or just have a question about our heritage property, we'd love to hear from you. Our team's pretty passionate about what we do here.

Call Us

(416) 555-0198

Daily, 7am - 11pm EST
Visit Us

1247 Bloor Street West
Toronto, ON M6H 1N5
Canada

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Find Your Way to Us

Right in the heart of Toronto's vibrant west end

Getting Here

By Car

Street parking available nearby. Underground valet parking for guests - just pull up to our entrance and we'll take care of the rest.

Public Transit

Dundas West Station is a quick 10-minute walk. The 506 streetcar stops right at our corner too.

From the Airport

Toronto Pearson's about 30 minutes away. We can arrange airport pickup - just ask our concierge team when you book.

First time in the neighborhood? Our front desk folks know all the best spots around here.

Concierge Service

Our Concierge Team

Look, we get it - traveling can be stressful. That's why our concierge crew's here to handle the details so you don't have to. Need theater tickets? Restaurant recs that aren't just the usual tourist traps? Someone to walk your dog while you're at that meeting? We've got you.

Been doing this for years, and honestly, helping guests discover Toronto (and sometimes rediscover it) never gets old. Whether it's your first visit or your fifteenth, we'll make sure you experience the city like a local.

Available 24/7
Because great ideas don't keep office hours

Quick Answers

The stuff people usually ask us about

Official check-in's at 3pm, check-out's at noon. But hey, if you're getting in earlier and a room's ready, we'll absolutely get you settled. Can't promise it'll always work out, but we try. Either way, you can leave your bags with us and start exploring.

We've got valet parking available for $35/night. Just pull up to the entrance and we'll handle it. There's also street parking around if you prefer that route, plus a public lot about two blocks away that's usually cheaper.

We're totally pet-friendly! Dogs and cats are welcome (there's a small fee). Just give us a heads up when you book so we can prep the room with water bowls and treats. We can also point you toward the best nearby parks and pet-friendly spots.

Absolutely! Our restaurant's open to everyone, and we'd recommend booking ahead - it fills up pretty quick, especially on weekends. The spa's available for non-guests too by appointment. Just call ahead and we'll get you sorted.

Standard reservations can be canceled up to 48 hours before arrival for a full refund. Plans change, we get it. For special packages or group bookings, policies might be a bit different - we'll let you know upfront when you book.